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Cancel purchase or Remorse Return policy

Customer is allowed to cancel order within 3 days after place an order by below reasons:
- Found a better price
- Change mind of purchase

Once the parcel has shipped, you are not allow to cancel by above reason.

Defective items return policy

If there is a problem with the item sent, please contact Customer Service and make sure this is done WITHIN 7 days from the arrival of the product.

Also, please send us photos of the following items, if there is any damage or missing parts etc.

For Damages:
- Damaged Section
- Cardboard Shipping Box

For Missing Parts:
- Missing Section
- Shipping box

If we confirm that the item was defective, to begin with, we will either send you a replacement or will refund to what we deem is fair value for compensation of the defect. Please note that depending on the product or its stock status, there is a possibility that we cannot provide you a replacement item.

Service Pledge
All items are from valid Japan & Hong Kong authorised distributors
Full logistic tracking system to trace orders
Earliest 48 hours dispatch the order.
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